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Reliable WordPress Maintenance & Support

You want to offer your users a great experience from the moment they hit your website. But a bug-free site that offers fast load times consistently doesn’t just happen. And when you add the challenges of website security to the mix, it’s even trickier.

You need to do so many things for your website to remain optimised and secure, from updating plugins to creating content & optimizing for search engines. And that’s where we can help, offering the best WordPress maintenance service in the UK.

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Urgent WordPress Support

Our urgent WordPress support service swiftly addresses critical issues with your WordPress site, ensuring minimal downtime and optimal performance. Expert assistance for optimal site performance.

WordPress Security Monitoring

Our WordPress Security Monitoring package provides comprehensive protection for your site, guarding against common attacks and vulnerabilities and ensuring ongoing security and peace of mind.

WordPress Website Maintenance

Our WordPress Maintenance service ensures your WordPress sites remain updated and secure. We handle all maintenance tasks, from plugin updates to technical assistance, for optimal site performance.

Uptime Monitoring

Uptime Monitoring is vital for identifying website accessibility issues. It alerts us immediately to any downtime, enabling prompt action to resolve issues and maintain your site’s performance.

Client Success Stories

Jackie PenticostPeaches & Calm

The process was highly collaborative and they were very responsive to changes and questions. The whole process was very smooth and the end result was very professional. Highly recommend.

Arame LyQuick Commerce

It's been a pleasure working with the Cude design team. They are always fast to respond, and keen to assists wherever we need help. The project process was really smooth,

Sam LutostanskiWPJ Heating

A great structured design process and superb Wordpress skills to build the new website. Every request we had was delivered well and the team working on our site certainly new their stuff!

Eve ColeHome Insurance Website

We have been incredibly impressed with Cude Design. The website that they created was made to a high standard and provided excellent value, great customer service, efficient website build plan and timescales given.

Sam WaltersFore-View

The Cude Design team have been fantastic to deal with. They have produced a website and marketing material that we are very impressed with and all to budget and agreed timeline. Would highly recommend.

Scott MacdonaldHappy Hemper

Cude Design have been an invaluable part of getting my business off the ground. Very knowledgable and nothings been too much of a bother and the finished product has exceeded our expectations! Great customer service and patience!

WordPress Maintenance Services

Ensuring your WordPress websites stay well-maintained and secure is crucial for site owners. Our WordPress support team provides comprehensive WordPress maintenance plans, handling all aspects of maintaining WordPress websites.

This includes regular updates and security checks, offering you peace of mind and freeing you from the complexities of website management. Our service ensures your brochure or e-commerce site runs smoothly and securely without any hassle.

Secure WordPress Hosting

Our web hosting services for brochure and e-commerce websites focus on performance optimization and keeping your site secure. Offering managed dedicated server hosting exclusively for Cude Design clients, our UK-based servers provide a tailored, high-performance environment, ensuring fast, reliable website operations with robust security measures, specifically catering to the unique demands of your online presence.

Website Speed Optimization

Our services speed optimization focuses on enhancing website load speed, crucial for conversion rates and search ranking. With our technical knowledge, we analyse and optimise your site's performance.

A free website review identifies areas for improvement, ensuring your site loads quickly, enhancing user experience and SEO. This service is key to maintaining a competitive edge online, as fast-loading websites not only rank better in search results but also retain visitors more effectively, leading to higher engagement and conversion rates.

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What is included in your WordPress maintenance package?

Regular WordPress maintenance includes theme updates and all security and plugin updates. Theme updates and plugin updates are essential to keep WordPress sites running optimally. Your security needs to remain up-to-date so that your site is not compromised.

What Maintenance services are included?

We provide monthly WordPress maintenance services to ensure your website is secure and kept up to date; this includes the following:

Premium Security Plugin & Security Scans

Daily Website Backups

Weekly WordPress Theme & Plugin Updates

Uptime Monitoring

Removal Of Spam Comments

What are the costs for maintenance?

Brochure/Informational Website: This service is billed at £40 per month, excluding VAT

eCommerce Websites: This is billed at £50 per month, excluding VAT.

Why isn't my website loading?

When a WordPress site isn’t loading, the most likely cause is often related to plugin conflicts or vulnerabilities in the WordPress installation. These technical issues can significantly affect website performance. Plugin conflicts arise when two or more plugins are incompatible with each other or with the current version of WordPress, leading to operational failures or security risks.

To resolve these issues, our team starts by conducting a thorough review of your WordPress installation. We identify and rectify any plugin conflicts, often updating or replacing conflicting plugins with premium plugins that offer better compatibility and security. Additionally, our WordPress maintenance services include regular checks and updates to ensure that your website remains operational, secure, and free from technical glitches.

This proactive approach not only resolves immediate problems but also optimises your site for long-term performance and security.

How can I get support for my website?

To receive support for your website, the first step is to reach out to us so we can understand and review your issue. For those who are already clients, we offer a convenient process through our project management tool. This allows you to submit detailed support requests or support tickets easily. Once we receive your ticket, our team of experts will provide prompt and reliable support as part of our comprehensive WordPress maintenance services.

This system ensures that all your concerns are addressed efficiently, with a focus on maintaining your website’s functionality, security, and overall performance.

Our commitment to providing responsive and reliable support is a cornerstone of our services, ensuring that your website receives the attention it needs and functions seamlessly. This proactive approach to support and maintenance is designed to give you peace of mind and keep your website running optimally, with minimal downtime and maximum efficiency.

How can I speed up my WordPress site?

To effectively speed up a WordPress site, it’s essential to first identify the root cause of the slowdown. This might be due to a poorly built site, subpar hosting, or outdated installations. We start this process by conducting comprehensive speed tests to diagnose these issues accurately.

Following the diagnosis, speed optimization involves a combination of custom development and fine-tuning plugin settings. Tools like NitroPack or WPRocket are often employed for their effectiveness in boosting site speed. In addition to these measures, implementing a Content Delivery Network (CDN) can significantly improve your site’s loading times by distributing the load across multiple servers globally.

Managing themes and plugins is another critical aspect. Outdated or inefficient plugins can drastically slow down a site. Our website maintenance services include regular updates and checks on themes and plugins, ensuring they contribute positively to your site’s speed and overall health. Similarly, WordPress maintenance is vital for keeping the WordPress core updated and optimized.

These steps are not just about improving the loading times; they also enhance the user experience. A faster website keeps users engaged and reduces bounce rates. From an SEO perspective, site speed is a key ranking factor for search engines like Google. A fast-loading site is more likely to rank higher, bringing more traffic to your site.

Regular maintenance and monitoring are essential to sustain these improvements. Our ongoing WordPress maintenance services ensure that your site remains fast, secure, and efficient, adapting to the ever-evolving web environment.

Which WordPress plugins are slowing down my site?

Identifying which WordPress plugins are slowing down your site requires a detailed analysis. Often, the culprits are plugins that are poorly coded, outdated, or overloaded with features. To pinpoint these, we use tools that analyze your site’s performance, checking each plugin’s impact on loading times. Common issues include plugins for complex operations like page builders, analytics, or heavy image sliders.

Some social media sharing plugins or those that load additional scripts and styles can also contribute to slowdowns. After identifying the problematic plugins, we can suggest alternatives or optimize their settings for better performance. Regularly reviewing and updating your plugins as part of ongoing website maintenance is key to keeping your WordPress site running smoothly and efficiently.

Do you offer a monthly support package for larger pieces of work?

Most Certainly! Some websites need more attention than others. Because of this, we offer monthly retainer packages in sets of 2 hours, so your business has access to the services it needs to keep your site running smoothly.

What about unused hours?

Any hours not used for your site within a set month will be rolled over to the following month to ensure you can use your hours.

Why do you need the commitment?

Committing to a set number of monthly hours for your website ensures we have support team members to help you swiftly.

What does it cost?

Our hourly rate for a monthly retainer for a site is £80, excluding VAT.

Do you offer WordPress hosting and what is the cost?

Yes, we do offer WordPress hosting to our clients. Your website will be hosted on a managed dedicated server with only Cude Design client websites. Fast hosting leads to faster load times, which is always good for SEO.

Where is the server based?

The server is located in the UK.

How much does hosting cost?

Our hosting costs £275 per year with a maintenance charge of £40 per month. Prices exclude VAT.

If you already have a website, before transferring to our hosting platform, we must review to ensure the website is healthy and prepared for the transfer.

Why are support and maintenance services so important?

Ongoing maintenance and support services are crucial for several reasons. Regularly updating WordPress core files, plugins, and themes is essential for website functionality and security and SEO performance. These updates ensure your website runs smoothly, a key factor Google considers when ranking sites.

A well-maintained site with up-to-date plugins and core files provides a better user experience, leading to increased traffic and potentially more sales. Many site owners don’t realise that neglected maintenance can negatively impact their search engine ranking. Regular maintenance ensures your site remains efficient, secure, and favourably viewed by search engines.

My website has been hacked. Can you help me?

Yes, we can certainly help if your website has been hacked. Our approach to addressing this issue involves a comprehensive process to ensure the best assistance possible. Firstly, we require detailed information about the issue along with full access to your website, including hosting details. This access allows us to thoroughly review the situation and run a complete scan to identify all security threats, including malware.

Once we understand the security issues, our team will proceed with malware removal. This step is crucial to clean your website and eliminate any harmful elements. Additionally, our WordPress maintenance services include implementing measures to prevent future attacks and enhancing the overall security of your website. We understand how stressful a hacked website can be, so we aim to resolve these issues quickly and efficiently, restoring your website’s integrity and safeguarding it against future security threats.

Can you help transfer my WordPress website?

Yes, our team of WordPress developers can help you transfer your website, theme and plugins to a new hosting provider.

What do we need from you?

To transfer a site, we will need access to your current host and login details to your domain name.

Do you offer web development?

We offer comprehensive web development services, encompassing design and development, primarily focusing on WordPress and WooCommerce platforms. Our custom development process begins with understanding your unique needs and designing a bespoke WordPress site that aligns with your brand identity and user experience goals.

Our expertise extends to creating custom plugins, offering tailored functionalities that enhance your site’s capabilities. Whether it’s a simple informational site or a complex eCommerce platform, our team employs a blend of creativity and technical prowess to deliver a website that looks great and functions seamlessly. By integrating WordPress and WooCommerce, we ensure your website is visually appealing and robust and scalable, catering to your evolving business needs.

What digital marketing services do you offer?

Cude Design offers a range of digital marketing services tailored to enhance online presence and drive business growth. Our focus areas include SEO (Search Engine Optimization) and PPC (Pay-Per-Click) Management.

In SEO, we work on optimising your website to rank higher in search engine results, making your business more visible to potential customers. This involves keyword research, content creation, and on-page optimization, among other techniques. Our PPC Management service complements SEO efforts by handling advertising campaigns on platforms like Google Ads. We create and manage ads that target specific audiences, driving traffic and conversions efficiently. Both services are integral to a comprehensive digital marketing strategy, ensuring a strong online presence and reaching your target market effectively.

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Ignite Your Digital Presence
with Cude Design.

Focusing on emerging trends, we at Cude are adept at designing and developing websites that significantly improve your digital footprint.

Cude Design
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